Any 2-D artwork submitted that, in the opinion of Jimmy Halfpenny, may damage our equipment, will not be acceptable for obvious reasons. Any medium that is considered unusual or unacceptable may – at the discretion of any Jimmy Halfpenny employee – be rejected at any time and these items will not be scanned or digitally reproduced.
We also accept photographs (JPEG format) of larger pieces of artwork/3D pieces of artwork or any other photos people would like to submit pertaining to their children, i.e. schoolwork such as writing, awards, trophies, ribbons, etc. All Artwork/or photographs of artwork counts towards the cost of a book, EXCEPT for one photograph to be used on the Introduction/Dedication page.
The Introduction page photo, which is placed on the first page of the book along with a small bio/blurb or message to or about the artist, does NOT count towards the final cost of the book.
We would encourage you to take photographs of any 3D pieces of art that you would like included in your book. These photographs can be uploaded with your child’s photograph on the Payment/Order Form. Alternatively you can also include the original photographs in your pile of art that you send for processing. Please note that any photographs of artwork will go towards your final art work count.
Our return postal service includes ‘track and trace’ at no extra cost so you will be able to keep an eye on your parcel’s journey. We also include a ‘signature on delivery’ service at no extra cost to help ensure safe delivery.
We do not accept any liability for artwork that gets lost in transit to Jimmy Halfpenny. It is the responsibility of the customer to ensure that they retain the tracking number of the Prepaid Satchel to ensure that, should the satchel become misplaced in transit to our offices; inquiries can be made by the customer in order to track and recover the misplaced package.
email@example.com. We will respond to your enquiry within 48 hours.